Category: AI in Cybersecurity

The WordPress vs WP Engine drama, explained The Professional plan costs $23 per agent per month when billed annually or $35 per agent per month when billed monthly. It offers everything in the Express plan but includes unlimited agents, snippets for quicker responses, real-time updates in ticket list and several more features. To determine the…

Celebrating the human touch: how Autoscore impacts customer service quality If you automate a significant portion of your customer service workflow all at once, you risk confusing your customers or your customer service team. For example, you could use a workflow automation tool to automatically create customer support tickets after receiving a communication from a…

Will AI Become the New UI in Travel? First, you sigh in relief that you weren’t routed overseas and that the connection is clear and stable. Then, if you’re like most of us, you assume you’re speaking to another person. To support the influx of interest, Nexusflow plans to double its team from 10 full-time…